However, what do you do when the problem seems to be only for you? As it turns out, many other users have also experienced a similar issue and there are a few solutions out there that we’re going to mention in this article that will help you through this hurdle. Apparently, the error message can be, sometimes, triggered by your Epic Games account’s region. We are not sure as to why that causes it, but regardless, that’s what has been reported by several other users. In addition, you might also get the Product Activation Failed error message followed by an error code like E150-0 if something on your system is interfering with the Epic Games client. With that said, let us get started with the different solutions that you can implement to get the issue resolved.
Sign out and Restart Client
The first thing that you should do when you face this issue is to simply sign out of your account and then exit the client. This has worked for previous users who were facing a similar issue and therefore, can get your issue sorted as well. Thus, sign out of your account and then restart the client. Once the Epic Games Launcher is up and running again, you will be asked to log in. To do this, follow the instructions down below:
Launch the Epic Games Launcher as an Admin
In some cases, the issue can be caused by a process or service on your system interrupting the Epic Games launcher. In such a scenario, you will have to run the launcher as an administrator so that the third-party services on your system cannot interfere with the requests being sent by the launcher. To do this, follow the instructions down below:
Check Account Region
As it turns out, another thing that you can do when you stumble upon the said error message is to try checking your Epic Games account region. This can happen when your current region is not actually the country that you are residing in. If that’s the case, Epic Games will refuse any orders that you place and thus you will often be generated with an error message as such. Therefore, you will have to double-check your account region and if it’s not correct, you’ll have to rectify it. To change your account’s region, follow the instructions down below: In addition to all this, you can also, alternatively, choose to buy the product directly through the website instead of the Epic Games client on your store. This will remove any possibilities of any issues with the client and you should, hopefully, be able to activate the product without any issues.
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