We have mentioned some of the reasons that trigger this problem to appear. So, quickly go through the reasons to know the problem better and deal the same with the most effective fix.
Weak internet connection- Weak or unstable internet connection is the primary reason causing this issue. You may face this issue if you don’t have a stable or fast internet connection to support the app. Check the internet connection first. Try rebooting the router or switching to a wired connection to fix the issue.EA server outage- Server downtime or outage is another common reason for this problem. If the EA server is going through downtime, you can best wait for the server to regain by checking the server status and fixing the issues.Loads of browser cache & cookies– If you haven’t cleared your browser cache for a long duration and, with time, they got corrupted, it might be the reason for triggering the problem. Try dealing with the problem by clearing the browser cache and cookies.Devices’ bugs or glitches- The internal issues on the device can be the culprit causing the issue; try fixing it by restarting your device.Region Restrictions- If you are not launching the FIFA 22 web app from the allowed or permitted region, you may face this problem. Launching the app from the allowed region or using the VPN to connect to the permitted region is suggested.Enabled browser extensions- Enabled browser extensions sometimes conflict with the FIFA 22 web app, thereby restricting it from working. If you have enabled your browser extension, try resolving the issue by disabling the browser extension.Not having the full version of the game- If you haven’t purchased the full version or are not signed in to the official or valid EA account, you may encounter this issue. Pre-order or get the full version of the game and sign in to the valid account.Blocked account- If your account has been blocked by EA, you cannot access the FIFA 22 web app due to violating the terms and conditions. You need to contact EA Support to get your account unblocked.Outdated or corrupted FIFA 22 web app- Often, using an outdated or older version of the FIFA 22 web app can also trouble you with this problem. Also, if the app’s installation or the process gets interrupted or remains incomplete, you will encounter this issue. We suggest you download the latest version of the app or reinstall it.
So, above are a few reasons that cause this problem to occur. Let’s move to fixes now.
1. Use Stable Internet Connection
The first thing you need to do is check your device’s internet connection. If found slow, increase the internet speed with the below-guided instructions.
First, check your data plan. If you have exceeded the daily limit and haven’t left with enough data to stream games on FIFA 22 web app, boost your current pack with an add-on data pack.If you are on a Wi-Fi connection and the network is weak or slow, stabilize the data connection by turning off & on the router or placing the source device nearer to the router.Also, it is suggested to use a wired connection instead of a wireless one. A wired connection serves as an adequate and more stable internet connection than a wireless one.
2. Check EA Server Status
If the EA server is facing downtime or any other issues like maintenance, you may not be able to access the FIFA 22 web app and see the error accessing the server data in FIFA 22. If there is no problem with your internet connection, check the EA server status. You can check the EA server status on the official EA site regardless of the platform on which you’re encountering the error. Access the EA Status Page for FIFA 22 and check if any server issues are there by tapping the Server Status button. Note: You can also know the server status by looking for the colored arrow on the right side of your platform name. The green arrow indicates that the server is working properly, whereas the red arrow indicates a server issue or downtime. If the servers on your platform are found faulty or are down, you can do nothing besides waiting for it to get fixed with its issues or recover through downtime by EA. And in case the servers on the platform are working properly, but still, you are facing FIFA 22 web app not working issue, then go for other fixes below to get past the problem.
3. Restart your Device
Most of the problem occurs due to device internal issues or bugs. Before moving for any technical solutions, restarting your device fresh will probably fix your internal device issues. Follow the below guidelines to restart your device: If you use the web app on a gaming console, reboot the console once to fix the issue.
4. Make Sure to Run the Purchased Game Version
If you haven’t pre-ordered or purchased the full game version, you won’t be allowed to access the FIFA 22 web app. Therefore, you must pre-order or purchase the full game version to resolve the problem. Also, if you are using the purchased full version of the game but still facing the FIFA 22 web not working issue, you need to sign in to a valid or official EA account.
5. Clear Browser Cache and Cookies
If you have not cleared your browser cache for a long time, this may stop the FIFA 22 web app from working properly. As the stored cache data got somehow corrupted and started causing various problems. It is suggested to clear the browser cache and cookies timely to avoid such issues. Below are the steps to clear cache and cookies on respective browsers.
5.1 On Google Chrome:
5.2 On Mozilla Firefox:
5.3 On Mac Safari:
6. Turn off Browser Extensions
The browser extension starts conflicting with apps and sometimes stop them from functioning properly. It is suggested to turn off the browser extension to solve the problem. Follow the steps to disable Google Chrome Extensions:
7. Try Signing Out and Sign Back Into the EA account
It is essential to check that you logged in to the EA account correctly. Ensure that the country is the same in the EA account and purchase. Also, if you are a new user and logging into your EA account for the first time, you must wait for an EA code. Most users have fixed the issue by resigning to their EA accounts. Follow the below steps to re-log into your account.
8. Confirm the Web App Support your Country
FIFA 22 web app is supported in a limited region. You may face this problem accessing the web app from an unsupported region. Make sure to access the web app from the allowed country. However, if you belong to a restricted region, use a good VPN to connect to the supported region and then try to access the web app. Many VPN services are available on the web; make sure to use the trusted one. You can also read our guide on the best VPN for streaming and gaming.
9. Check if your Account Was Not Blocked
In case, for some reason, your account has been blocked by your EA account, then you may not be able to access the FIFA 22 web app. And therefore try checking your account if it is blocked by EA. And this may cause the problem; there is nothing you can do from your end besides mailing your issue to lets_talk@ea.com.
10. Contact EA Support
If none of the above fixes works for you, then the last resort is to contact EA support and report your problem. You can discuss your problem and get the resolution directly from the expert. For this, you can directly approach the official EA FIFA Direct Twitter to handle or create a ticket on EA Help Forum to get your issue investigated deeply by the developers. The problem is common and does not require complicated technical solutions. However, fixing the issues will become easier with this article as we have mentioned all the possible solutions in detail to let you solve the FIFA 22 web app not working problem with less effort. I hope the article serves you well, solving your issue and letting you enjoy your favorite FIFA games on the web app without further interruptions.
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