A simple explanation of this issue is that the client sends Hulu servers a request for the video the user tried to play, but the request goes unanswered and the server key expires, triggering the display of the error message described above. Unfortunately, in almost all cases, this issue is server-side, not client-side, so there’s nothing a Hulu user affected by this problem can do other than wait for the folks at Hulu to diagnose and resolve the problem. Hulu’s Playback Failure issue is, in most cases, caused by an outage of Hulu’s servers (where everything about Hulu and all the videos made available to users through the streaming platform is stored) or an outage at servers located even farther up the chain. That being the case, users affected by this issue have no other choice but to wait out the storm or trying following troubleshooting methods to check if they help out: Hulu is a multi-platform application, so giving complete steps for every OS is not possible. If you are using Hulu on Android/iOS then you can clear the app’s cache to solve the problem. If you are using iPhone or iPad If you are not able to solve the doesn’t help resolve the problem. Thankfully, though, you can find out if there is an ongoing server outage or other issue causing Hulu users to see the “Playback Failure” error message every time they try to stream content on Hulu by simply clicking here. Go through the most recent reported problems about Hulu on DownDetector, and you should be able to make out whether there’s an ongoing outage or other problem on Hulu’s end that’s messing with your ability to stream content and is responsible for you being affected by this problem.
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