Before going further, we recommend reading the causes below. So you will understand deeply about this error:
Disabled Remote Connection- If the Remote Desktop connection is not enabled on your computer, the error will likely appear. Hence, allow the Remote Desktop connection on your Windows to fix this error.Misconfigured RDP Security Settings- The misconfiguration of the Remote Desktop Protocol settings can cause this error. However, you can easily fix this error by configuring RDP settings correctly. Corrupt Windows Update- According to some users, the error can appear due to a corrupt Windows Update installation. Therefore, reinstalling the Windows update might fix your issue.Disabled Remote Desktop Service- If the Remote Desktop Service is disabled, you might encounter several errors such as this one. Hence, you need to ensure that the Remote Desktop Service is running properly. Using Static IP- Another reason that can lead you to this issue is using a static IP address like Google, Cloudfare, and among others. If the DNS server is down, this error might appear. Therefore try switching to the automatic DNS to avoid this error.
1. Change RDP Security Settings
The error can often be caused by a disabled RDP setting in the Local Group Policy. The settings specify whether to use the RDP security layer feature to communicate between clients and the RDP server. However, in many scenarios, you might encounter this error if this setting is disabled. Several users have managed to fix this error by enabling this setting. Follow the steps:
2. Allowing Remote Connections
The error also occurs if the Allow Remote connection option for your computer is not enabled from the settings. Hence, allow the Remote Desktop Connection and then try connecting to check if the error is fixed. Follow the steps to allow Remote Connection:
3. Enable Reconnect If the Connection is Dropped
There is an option in the Remote Desktop Connection app that allows the user to reconnect when the user disconnects suddenly. So if the error is occurring due to an unstable network connection, enabling this option might help as it reconnects the user when the connection drops. Below are the steps:
4. Delete MachineKeys
Another solution that can fix this issue is deleting a machine keys folder. As per the affected users, deleting the Machinekeys fixed their issue. Hence, follow the steps to delete the MachineKeys.
5. Restarting Remote Desktop Service
Remote Desktop Service allows the user to access the other Windows computer system. If this service is not working properly, it can cause this error. Hence, to fix this, try restarting the Remote Desktop Service. Below are the steps:
6. Disable or Uninstall VPN
If you use a VPN, your connection might be routed to another server; that is why you are encountering this error. Therefore, disable any Proxy server or uninstall VPN from the computer to fix this issue. Below are the steps:
7. Switch to Automatic DNS
If you use a manual DNS instead of the automatic one, this error will likely appear as it is possible that the DNS you are using is facing server issues or the DNS is incompatible with RDP. Hence, to fix this, try switching to automatic DNS. Below are the steps:
8. Reinstall Windows Update
As per the affected users, a corrupt Windows update can lead to this error. Therefore, try reinstalling the recent Windows update to check if it fixes the error. If this method does not help, try to disable the HP printer driver, as it can cause this issue. Below are the steps to reinstall a recent Windows update:
9. Use System Restore
Unfortunately, if none of the solutions have worked, try restoring Windows to a previous state, as it can fix this issue. However, for this process, you will need a restore point, which should be created before encountering the error.
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