In the modern world, everything is digitized and not being to see videos causes a lot of problems for anyone. This problem might be caused due to several reasons. Either the graphics card is an incorrect configuration or there is a problem with the flash player. Follow the solutions given below starting from the first one.
Solution 1: Updating your Display Drivers
We will start your computer in Safe Mode and delete the currently installed drivers of your display card. Upon the restart, the default display drivers would automatically be installed upon the detection of your display hardware.
Another way to launch the device manager is by pressing Windows + R to launch the Run application and typing “devmgmt.msc”.
Windows Update always tries its best to deliver the latest drivers available for your hardware. But it also doesn’t mean that they are the latest ones available. Alternatively to the Windows Update, you can also head over to your graphics card’s manufacturer website and download the latest drivers manually. If the latest drivers also don’t solve the problem in question, you can try downloading and installing an older driver for your hardware. Manufacturers have all the drivers listed according to date and you can try installing them manually. Follow the instructions below to install the drivers manually.
Note: You should also update your audio drivers (it is preferred that you update all of your drivers) and then check the quality of the video.
Solution 2: Checking your Power Management Settings
Every PC has a power plan available which directs it what to do. Your computer’s performance is linked to your power plan such as the clock rate etc. There are a lot of options which can be edited separately on each power plan. It is possible that due to incorrect settings of your power plan, you are not able to see videos correctly. We can try restoring all power settings to default and check if the problem at hand gets fixed.
You can also navigate to the power options by pressing Windows + R to launch the Run application and typing “control panel”. Once in the control panel, click on “power options” if your control panel is in icon mode or search for power options at the search bar present at the top right side of the screen. Open the first result which comes forward.
Note: Try changing your power plan and check the video output. Sometimes, many computers are set to high performance where the system gets heated. This causes bad performance as per Intel’s protocol to slow the processor down when the temperature rises to a limit. Play around with the power plans until you are completely sure that this won’t fix the issue.
Solution 3: Install the latest Windows updates
Windows roll out important updates targeting the bug fixes in the operating system. If you are holding back and not installing the Windows update, we strongly recommend that you do. Windows 10 is the latest Windows operating system and new operating systems take a lot of time to get perfect in every regard. There are a lot of issues still pending with the OS and Microsoft rolls out frequent updates to target these issues.
Solution 4: Changing your preferences of Graphics Card
If you are having more than one graphics hardware installed in your computer (for example a NVIDIA/AMD and an Intel), this solution is for you. As you know, your system itself decides which graphics card to use on default by its own judgment. If you play a video in your browser, your computer might use the Intel graphics card whereas if you play a game, it might be using the dedicated graphics. You can try changing the preferences by open the settings of your dedicated graphics and removing the option of “let my system decide what is best”. Choose your dedicated graphics as the default graphics card and check your videos if they still play. You can also do vice versa and check again. If this doesn’t solve the problem, feel free to revert the changes. Other than changing the preference, you can also try disabling the Intel Graphics card and let your computer run on your dedicated graphics card and vice versa. This is more of a wild guess but we can check if it works.
Note: You can also try doing the opposite; disabling your dedicated graphics and try running the video on your inbuilt Intel HD.
Solution 5: Changing Wallpaper Settings
There seems to be a bug in Windows 10 regarding changing of wallpapers. Whenever the wallpaper changes on your Desktop, the video you are watching skips a frame and adds to the problem. This primarily happens to users who are using the slideshow feature to change their wallpaper on a set time interval. We can try changing the settings to either disable the slideshow completely or set the interval to a very long time. If these changes don’t bring any improvement to your situation, you can always revert the settings back.
Solution 6: Changing your Browser’s Settings
The video you play on your browser is powered by either hardware acceleration or by Adobe Flash. These two are known to cause problems while video streaming if they are not correctly configured on your computer or the processes. Videos that you play on your browser don’t use the default video player on your machine. Instead, they use other tools such as a flash player or inbuilt applications to launch and stream the video. We can try disabling these features and check if this brings any improvement to your situation. For Microsoft Edge, disabling Adobe Flash seems to do the trick. Of course, you can always switch it back on if things don’t get any better.
Google Chrome is the most popular browser nowadays. It has a lot of loyal followers because of its ease of access and usability. There is a feature known to cause problems with video streaming called “hardware acceleration”. We can try disabling it and then check if this brings an improvement to the video quality.
Solution 7: Changing the number of Processors in Msconfig
Many users reported that limiting the number of processors in the boot-menu improved the video quality for them. As every computer is different, this solution might not work on all the machines but it is still worth a try. Please change the number of processors at your risk.
If this solution doesn’t work, you can always change setting back to default.
Solution 8: Changing your Sony Video Settings
If you have a Sony machine, you might have noticed that you have a feature named as “X-Reality”. It is an image processing technology which tries to refine the image quality. Many Sony users reported that changing the setting improved their video quality a lot.
Solution 9: Scanning for Hardware Changes
You should scan for hardware changes through the device manager. Many users reported that the drivers have a changed name and after scanning, they were able to install the drivers and thus, improving the video quality.
Solution 10: Increasing your Virtual RAM
Many users reported that the problem was in their virtual RAM allocation. Virtual RAM is used in many aspects and services and it is very necessary for ensuring a smooth process. You can try increasing your virtual RAM to somewhere above 1908 and check if the video quality gets any better.
Solution 11: Updating WideVine Component (Chrome Users Only)
In some cases, an outdated WideVine component might be the reason due to which the error is being triggered. Therefore, in this step, we will be manually triggering an update for the component. For that:
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