We have gathered known causes and listed them below, before jumping right into the solutions, let’s take a look at these causes.
Bad Cache- The issue at hand could be caused due to a bad cache; if you haven’t cleared the Xbox application’s cache in a while, you might face such errors.Disabled Services- Another reason for us facing this issue can be disabled services; like many applications, the Xbox gaming application requires a services package to function for it to run smoothly. If either of these services is disabled, users might face issues like the one in question.Corrupt Installation- You might face this error due to a corrupt application installation. This could happen due to an unstable internet connection. It can easily be taken care of by simply reinstalling the application.Incorrect Date/time- Microsoft-provided services usually save data with time and date linked to it. When your system’s date and time are set incorrectly, it could cause confusion with the server, thus leading to such an error.
1. Restart Xbox Essential services
Several services are necessary for the smooth functioning of the Xbox gaming application. It is possible that, for some reason, they are not enabled or just need a quick restart. Follow these steps to do so: Once you have successfully restarted the essential services needed for the Xbox gaming app to function properly, try launching the Xbox app. If the issue presumes, Continue to the next step.
2. Repair and Reset the Xbox application
Another common but effective fix for users facing this problem is repairing and resetting the Xbox application using the Microsoft Windows utility tool. Windows has a built-in feature that allows users to repair and reset applications. Follow these steps to Repair and reset the Xbox application: If after repairing and resetting the application the issue presumes, continue to the next step.
3. Use WsReset to Clear Cache
WsReset is an official tool that Microsoft provides; its job is to help users delete the Microsoft store cache. Over a period of time, it is normal for applications to collect a large amount of cache data which may cause bugs and errors like the one we are facing to occur. Follow these steps to use WsReset to clear the Microsoft store cache: Once the command prompt interface closes, try launching the launcher. If the error presumes, continue to the next step.
4. Login with the Same Account on Microsoft Store
Another logical fix is using the same account on the Microsoft store and Xbox application. Reportedly users have reported this to fix similar issues for them. Follow these steps to do so: If the issue still presumes, continue to the next step.
5. Incorrect Date/Time
Microsoft-provided services save data with time and date attached to them. An incorrect time configured on your computer may cause a clash with the servers, thus leading to such issues. The fix is pretty straightforward; follow these steps to configure your computer’s date and time:
6. Install Xbox Identity Provider
Xbox Identity provider is an essential application service that allows PC to create a bridge with Xbox live. If the Xbox identity provider application is not installed on your computer, it could cause issues like the one we are facing. Follow these steps to install the Xbox identity provider: Try launching the Xbox identity provider; if the issue presumes, continue to the next step.
7. Reinstall Gaming services
Xbox Gaming services is an essential services package necessary for end-to-end delivery of content. It is possible that your computer either has a faulty installation package of these services or they are not available. In any case, Follow the below-mentioned steps to reinstall gaming services. Once installed, Restart your computer. After the reboot, try launching the Xbox gaming application. If the issue presumes, continue to the next step.
8. Delete Xbox Credentials
Deleting credentials will allow us to start fresh on Xbox gaming application on the log in front, follow these steps to remove Xbox credentials from your computer: Once rebooted, try launching the Xbox gaming app. If the error still persists, continue to the next step.
9. Update windows using the media creation tool.
Windows media creation tool, as the name suggests, allows users to create an executable setup file to update the windows operating system. To update windows to the latest version, follow these steps: Once updating, reboot your computer to finalize the update.
10. Uninstall and Reinstall the Xbox Application
If the previously discussed fixes have not been of any help to you, our last resort is to uninstall the application and reinstall it. What this will do is allow us to start fresh with our experience with the Xbox app, follow these steps to do so: Once Downloaded and installed, try launching the Xbox application.
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