What’s causing the ‘Error Occurred While Windows was Synchronizing’ issue?
How to fix the ‘Error Occurred While Windows was Synchronizing’ issue?
We have included several methods to address this issue. We suggest that you follow every Method listed below until the issue is resolved.
1. Restart the Windows Time service
As it turns out, the number one reason why this issue will occur is due to the fact that the Windows Time service is not running or becomes stuck into a limbo state. This issue is much more common than you might expect – A lot of Windows 7, Windows 8.1 and Windows 10 users have been complaining that this service has the habit of failing to sync up even if it’s running properly. Several affected users that encountered this issue have confirmed that the issue was resolved after they accessed the Services window and changed the status to Automatic or restarting the service, forcing it to reinitialize. Here’s a quick guide on doing this on a Windows computer: Note: The steps below should be applicable regardless of the culprit that ends up causing the issue. In case you’re still encountering the same ‘Error Occurred While Windows was Synchronizing’ issue, move down to the next method below.
2. Use a different server
If the issue only started to occur recently, it’s also possible that you’re encountering this issue due to the fact that the time server that you’re currently trying to access is inaccessible due to an unexpected issue or due to a scheduled maintenance period. If this scenario is applicable, you can fix the issue by accessing the Internet Time settings and hanging the default values so that a different server is used when your computer needs to Syncronize the Internet time. Here’s a quick guide on how to do this: In case the same error ‘Error Occurred While Windows was Synchronizing’ error message is still occurring, move down to the next potential fix below.
3. Re-register W32Time via CMD
Another fix that might potentially help you in fixing the ‘Error Occurred While Windows was Synchronizing’ error message is to use an elevated CMD prompt to re-register the W32Time service. Several affected users that have encountered this issue before have confirmed that a series of commands finally allowed them to force the time server to update automatically. But keep in mind that before you can re-register the time service, you will need to disable it first. Luckily, you can do the entire process from a single elevated CMD. Here’s what you need to do: In case the same ‘Error Occurred While Windows was Synchronizing’ problem is still occurring, move down to the next potential fix below.
4. Restart your Router/Modem
As it turns out, another common problem that might be responsible for the apparition of the ‘Error Occurred While Windows was Synchronizing’ error is router/modem stuck in a limbo state. Whenever this happens, chances are the time server cannot be reached, so this error will be thrown as a result. If this scenario is applicable, the easiest way to get the issue resolved is to force your network to refresh. To ensure that you start by the less-intrusive approach and you don’t make any long-lasting changes to your network credentials, you should start by performing a router reboot. To do this, simply press the dedicated button (if possible), or press the ON / OFF button twice to initiate a network reboot. Alternatively, you can simply physically disconnect the power cable from the power outlet, forcing the network to restart. If that doesn’t work, you should move forward by trying to do a complete modem or router reset. But keep in mind that this operation might also reset the custom login credentials of your router address. Even more, any other network adjustments that you previously made might also be lost. Note: With most router manufacturers, the login credentials for your router will be reverted back to admin (for both username and password. To perform a router/modem reset, simply press the reset button and keep it pressed for at least 10 seconds or until you see all the front LED flashing at the same time. That’s how you know that the reset procedure was completed. Note: Keep in mind that with some models, the reset button is inaccessible without a sharp object like a needle, toothpick or a similar object. If you already did this and you’re still encountering the same ‘Error Occurred While Windows was Synchronizing’ error, move down to the next potential fix below.
5. Disable 3rd party firewall
As it turns out, another responsible culprit that might be responsible for the ‘Error Occurred While Windows was Synchronizing’ error is an overprotective firewall suite. In some documented cases, this error appeared due to the fact that the 3rd party firewall was interrupting the connection between the time server and the end-user computer due to a false positive. If this scenario is applicable, you can fix the issue easily by uninstalling the firewall that is causing the issue and reverting back to the default firewall (Windows Firewall). Note: Keep in mind that simply disabling the real-time protection of your AV will not resolve the issue. It’s likely that the same security rules will remain in place despite the modification. Here’s a quick guide on making sure that the external firewall no longer ends up creating the ‘Error Occurred While Windows was Synchronizing’ error: In case you’re still seeing the ‘Error Occurred While Windows was Synchronizing’ error, move down to the next potential fix below.
6. Replace CMOS Battery
If this issue is recurring, meaning you fix the issue but the problem returns swiftly the next time you start your computer, chances are the issue is being caused by a faulty CMOS battery. This is a critical motherboard component that’s typically a CR2032 button cell. The CMOS (Complementary Metal Oxide Semiconductor) battery (also known as RTC or NVRAM) is responsible for storing information ranging from time and date to system hardware settings. If your computer is unable to maintain the date & time between startups, it’s typically because of this component. In case you suspect that you might be dealing with a faulty CMOS battery, you can fix the issue by clearing it once or replacing it altogether. Here’s a quick guide on doing this: If the same ‘Error Occurred While Windows was Synchronizing’ error is still happening, move to the final method below.
7. Adjust the updating interval
In some rare circumstances, you might encounter this particular issue due to the fact that a registry key is preventing date & time from refreshing at regular intervals. In case this scenario is applicable, it’s possible that the time.windows.com, time.nist.gov and any other NTP server might trigger the ‘Error Occurred While Windows was Synchronizing’ error due to the fact that it’s not unable to update the value again. In this case, you should be able to fix the issue by changing the update interval to the next compatible value. Here’s a quick guide on doing this from using Registry Editor:
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