This issue is most commonly caused by badly cached saved game data or by a glitch affecting the download queue. However, it’s also possible to experience this issue if you’re dealing with a network issue (caused by a bad DNS range or by your router). Here’s a list of methods that other Xbox gamers have successfully used to get past the ‘Installation stopped’ error:
1. Clear the local saved games and reinstall the game
Since the “installation stopped” error is probably a result of improperly cached stored game data, deleting all of the locally saved data that your Xbox console retains is a good place to start when troubleshooting. You need to go to My Library, choose Manage Saves, and then delete any saved files on your console. IMPORTANT: Before completing the actions outlined below, ensure you have uploaded your local saves to the cloud. To delete locally saved data from your Xbox console, follow these steps:
2. Install in Offline mode
If you try to install an Xbox game from a disc and the process stops at or near 0%, this could be because the console is trying to download an update for the game while the game is still installing. In this case, the solution recommended by Microsoft is to take your console offline and power cycle the console after you cancel the download. If this works and you manage to successfully install the game. go online and download the update again. Here’s how to take your Xbox Series S / X console offline:
3. Power cycle Xbox console
Perform a power cycling procedure on your Xbox Series S / X console and see if the installation error fixes itself. This procedure allows you to troubleshoot most issues caused by badly cached data. Power cycling your device will also have the intended consequence of clearing any temporary files that are usually stored even when your console is turned off or in sleep mode. After this operation is complete, the temporary folder will be deleted the power capacitors will be cleared. Here’s a quick guide on power cycling your Xbox Series X/S console:
4. Change DNS to Custom Range
Your DNS might also be responsible for the “Installation Stopped” error. This is likely if you encounter the same error with multiple game titles or updates. To fix it, access the network settings of your console and change the DNS (domain name address) for IPv6 and IPv4). Google and Cloudflare are two public DNS ranges that have a history of being stable and secure. Here’s how to change your DNS range:
7. Install the game on an external device (if applicable)
Another reason why you can expect to deal with this issue is a console glitch that occurs when the game is installed on internal storage. If you have an external NVME drive available, force the on the external drive directly. Note: If the game is already installed and you are experiencing this issue with an update, Transfer the existing installation to external drive from Settings > Manage > Storage Devices. This action might allow you to bypass the ‘installation stopped’ error.
9. Restart or reset the router
If you’re getting the ‘installation stopped’ error with every game update that you attempt to install, there’s a chance you’re dealing with an issue caused by your router. You can test this theory out by restarting your router; this will get rid of any cached data while leaving every custom setting intact. Press the ON/OFF button on the back of your router once to power it down, then wait a full minute without plugging it back in. This will ensure that you also clear the power capacitors and get rid of any gateway data’s stored permanently. If the restart procedure didn’t make any difference, resetting your router should be your last attempt troubleshooting a network cause. Important: Before resetting your router, you should know that doing so will erase any custom setting along with login credentials and administrator rules.
10. Reset Xbox Console
Keep this method a last resort since you’ll lose every bit of locally saved data (saved games, account info, and game installation data). Important: If you decide to reset your Xbox console, back up all your saved game data on the cloud or on an external device. Resetting your Xbox Series S / X console will revert all your console’s settings to the default values, eliminating any problem caused by a network setting. If you want to go through with the console reset, follow the steps below:
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