“I’ve just attempted to restore my iPhone as it was in DFU mode and now I get the error “iTunes could not connect to this iPhone. The value is missing.” and the phone is stuck on the apple logo. Any ideas” After a little research, we found a solution for this problem. So, if you are dealing with this error, here you can see how to fix it.
Update iTunes
Several different factors may cause this error while you are attempting to restore your iDevice. And, having outdated iTunes is the first on our today’s list. So, check your iTunes for updates. Here is how to do that. Now try performing the restore. If this method didn’t work for you, try the following.
Reinstall iTunes
Sometimes, iTunes files may be corrupted, and that may be the cause of the error – “iTunes could not connect to this iPhone, the value is missing.” One possible solution to fix the missing files is reinstalling iTunes. Here is how to do that.
On Windows Computers
Note: On some systems, iTunes may have two Apple Application Support versions. Make sure you uninstall them both. To check if all related programs are removed or not, you can use the search bar. Just, type “apple” in it.
On Mac Computers
On Mac, Computers iTunes is a built-in app. This means that removing it from the operating system is a little tricky. However, follow the next steps, and you will reinstall it without any issues. After you reinstalled iTunes on your computer, try performing the restore of your iDevice. If you are still experiencing the same error, try the following method.
Perform Hard Reset and Restore Your iPhone
This method is confirmed by our readers and should also help you solve “iTunes could not connect to this iPhone, the value is missing” error on your iDevice.
Final Words
As much complicated as it looks on the surface, many iDevices’ issues may be solved in less than 5 minutes. That is the case with today’s issue. So, if you are dealing with “iTunes could not connect to this iPhone, the value is missing” on your iDevice, I highly recommend trying the above methods. If none of the above works for you, go to the nearest Apple Store and ask them for a solution. Also, do not forget to tell us if you successfully fixed the error in the comment section below.
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