We’ve investigated this particular issue thoroughly and we found several different scenarios that might be triggering this error code upon uninstalling PlanetSide 2. Here’s a list of potential culprits: Now that you are aware of every potential culprit that might be responsible for this issue, here’s a list of verified methods that other affected users have successfully used to get to the bottom of this issue:
Method 1: Deleting the PlanetSide 2 BETA files first (if applicable)
If you’re encountering the 1001 error when attempting to uninstall the BETA version of PlanetSide 2 so you can install the final version, chances are you’re seeing this issue due to a few remnant files (from the initial BETA installation) that are affecting the installation. Several affected users that were also dealing with this issue have reported that they managed to complete the installation by deleting the PlanetSide 2 BETA installation folder first, before triggering the installation from the Programs and Features screen. If you haven’t tried this approach yet, follow the instruction below to delete the PlanetSide 2 Beta files first before uninstalling the remaining game dependencies conventionally: In case this operation results in the same ‘There was a problem during the uninstall (1001)‘ error, move down to the next potential fix below.
Method 2: Using the Windows Fix-It Uninstaller
If your attempt at uninstalling the BETA version of PlanetSide 2 has failed, the next thing you should do is utilize the Microsoft Fix-It Uninstaller utility to remove any remnant files of the game installation. This particular method was confirmed to work by a lot of affected users that were previously encountering the 1001 error code while attempting to get rid of the BETA version of the game. This automated tool developed by Microsoft (Fix-It Uninstaller) is equipped to resolve this particular error by hard deleting files that are normally not delectable with conventional processes. Here’s a quick guide on how to deploy this utility and remove the remnant files of PlanetSide2 before installing the full game: If you’re still encountering the error even after using the Fix-it tool, jump down to the next method below to attempt the same type of fix with a 3rd party tool.
Method 3: Using CCleaner
If the Microsoft Fix It tool didn’t allow you to resolve the issue, you should proceed by attempting to utilize the service of a 3rd party uninstaller that’s capable of removing the remnant files of PlanetSide 2 BETA along with any associated Registry keys. Several affected users have reported that they managed to fix this issue by forcing the uninstallation of the problematic files using CCleaner. If you want to go for this type of fix, follow the instructions below: If the uninstallation attempt results in the same 1001 error, move down to the final fix below.
Method 4: Deleting the PanetSide 2 Beta Registry Keys manually
If CCleaner (Method 3) was not capable of identifying the remnant registry keys and deal with them so you can install the newer version of the game, you have no choice but to get rid of those files manually. Several affected users that found themselves in a similar situation (they were encountering the 1001 error code when attempting to uninstall the BETA version) have reported that the issue was finally resolved once they took matters into their own hands and deleted the problematic registry values manually. If you want to go this route and you don’t mind using the Registry Editor, follow the instructions below:
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